A real problem
Millions of people are paid from abroad, or send money home, and lose too much on the way. We are fixing that with a phone number.
Careers
Help everyone with a phone number hold dollars.
We are a small team building money that works by phone number, for people who are paid from abroad, send money home or run a shop. We are hiring for 4 roles.
Why work with us.
Real ownership
A small team, so your work reaches users quickly and you can see what it changes.
Honest by design
We say exactly what is true, build safety in from the start, and treat people’s money with care.
Open roles.
Pick a role to read the full description.
- Growth and community leadBring Nomapay its first users and merchants, by invitation, and build the community around them. Read the role
- Merchant success leadSign up shops in Lagos, set them up, train their cashiers and keep them happy. Read the role
- Product designerMake the hardest screens simple for people using an app like this for the first time. Read the role
- QA and device testerTest every release on low-cost phones before anyone else uses it. Read the role
You will be the person who introduces Nomapay to the people it is built for: freelancers paid from abroad, families who send money home, and small shops. You will invite them one by one, look after them in our community, and bring back what they tell us.
What you’ll do
- Invite our first users and merchants one by one: freelancers paid from abroad, families who send money home, and small shops.
- Run our WhatsApp community: welcome people, answer questions, and keep the conversation useful and kind.
- Collect feedback every week and bring it to the product and design team, with the user’s own words.
- Write simple, useful content, like how to get paid from abroad and how to spot and avoid SIM-swap scams.
- Grow referrals, so new people arrive through someone they already trust.
What you’ll bring
- You have grown a community or a customer base from close to zero, without a big budget.
- You write clear, plain English that anyone can follow on a phone screen.
- You are careful with words. Every claim we make has to be exactly true, and you will follow our copy rules, which ban certain financial words and any hype.
- You know the lives of freelancers, diaspora families or small traders in Nigeria, Kenya or Ghana.
- You are at home in WhatsApp, simple analytics and a spreadsheet.
Nice to have
- Marketing for a payments or financial app.
- Short video content.
- A second language our users speak.
How we’ll measure success
- Invites accepted
- People active each week
- Referrals
- Cost per active user
When you apply, answer this
Tell us about a community or customer base you grew from close to zero: what you did first, and what worked.
You will be our face in Lagos shops. You will find merchants, set them up, train their staff, and visit every week, so each shop keeps using Nomapay after the first day.
What you’ll do
- Find and sign up merchants one by one.
- Set up each shop and its staff in the app.
- Train cashiers on the counter: Collect, Settled and Close.
- Visit your shops every week.
- Report problems quickly and clearly, so the team can fix them.
What you’ll bring
- Field sales or account management with small businesses in Lagos.
- You can explain something new to a busy cashier in a few minutes, patiently.
- You are organised: you keep notes on every shop and you follow up.
- You are comfortable with smartphones and apps, and you enjoy teaching them.
Nice to have
- Experience with point-of-sale, mobile money or merchant sign-ups.
- Yoruba or Pidgin.
How we’ll measure success
- Active merchants
- Payments per merchant
- Fewer settlement complaints
When you apply, answer this
Tell us about a business customer you signed up and kept: how you won them, and how you kept them.
You will work on the screens that matter most and test them with real people. The goal is an app that anyone can use on any phone, the first time, without help.
What you’ll do
- Fix the hardest screens first: sign-up, Get paid, and the merchant counter.
- Run user-testing sessions with real users, and turn what you learn into changes.
- Keep the app simple for mass-market users, on small screens and low-cost phones.
- Work closely with engineering, so designs ship as designed.
What you’ll bring
- A portfolio of shipped mobile work, with the thinking behind it.
- Experience designing for first-time or mass-market users.
- You can run a quick, practical user test and learn from five people.
- Strong Figma skills, a system mindset and accessibility basics.
Nice to have
- Payments or financial apps.
- Products for people in Africa.
How we’ll measure success
- Real users finish sign-up and Get paid without help
- Fewer questions to support about those screens
When you apply, answer this
Share one screen you made simpler: before, after, and how you knew it worked.
Many of our users have low-cost phones, so every release is tested on them first. You will run our device test plan and report what breaks, clearly enough that it gets fixed fast.
What you’ll do
- Run our device test plan on a set of low-cost phones before every release.
- Report bugs with screen recordings and clear steps to reproduce them.
- Re-test fixes before the release goes out.
What you’ll bring
- Patience and an eye for small things that look wrong.
- Clear written bug reports.
- Comfort with Android settings and installing apps.
- A student or a junior tester is welcome. We will teach you the rest.
Nice to have
- Experience testing mobile apps.
- iPhone experience as well as Android.
How we’ll measure success
- Bugs found before release, not after
- Clear reports the team can act on first time
When you apply, answer this
Tell us about a problem you noticed that other people missed. It doesn’t have to be in an app.
How we hire.
Simple and respectful of your time.
Apply by email
Your CV or LinkedIn, and a short answer to the question for your role.
A short call
About 30 minutes, to get to know each other and answer your questions.
A practical task
Something small and close to the real work, so you can show how you think.
Meet the team
Talk to the people you would work with.
An offer
Clear terms in writing.
Don’t see your role?
If you could help us, write to us anyway and tell us how.
We welcome applications from everyone, whatever your background.