Your basic-phone PIN

You choose a 4 to 6 digit PIN when you sign up on a basic phone. It approves every payment.

Never share it. Nomapay will never ask for your PIN, by phone, text or in person.

Wrong tries

• 3 wrong tries lock your PIN for 1 hour. After that, you can try again.
• 10 wrong tries lock it until you recover it, in the app.

After a PIN reset

For 24 hours after a reset, risky actions are paused: no large sends, no raised limits, no guardian changes. See the safety window.

Keep it safe

• Don't use your birthday, or a number like 1234.
• Cover the keypad when you type it.
• We only ever store a scrambled form of your PIN, never the PIN itself.