Cancel a queued transfer
How to cancel a large transfer while it is waiting its safety period.
A large transfer waits a safety period before it goes. Until then, you can cancel it, and the money stays in your account.
In the app
- Open your activity. The transfer shows as Queued, with the time it will go.
- Tap it, then tap Cancel.
- Confirm. The money stays in your balance.
On a basic phone
The text message you got when the transfer was queued tells you how to cancel: reply with the word and code shown.
Who else can cancel
Your guardians, and Nomapay's cancel-only safety key, can also stop a queued transfer. That key can only cancel; it can never move your money.
Too late?
Once a transfer has gone, it can't be cancelled. Payments to someone not on Nomapay can be taken back after 7 days if unclaimed.
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